Q: Why do I have to transfer my site? What does web site migration entail?
A: When your present web hosting provider can no longer match the requirements of your site, or if you experience regular network downtime, or if you are made to wait for hours for the technical support staff to reply to you, it might be a clever idea to swap your web hosting provider, i.e. to move all the files for your websites as well as your databases from your current provider to your new provider. At Real Domain Hosting, we know that this can be difficult & time–consuming. That is why we’ll perform all that for you at no cost!Our highly knowledgeable technical team will transfer your web site content from your present provider to us. Our techs have plenty of experience migrating websites and can take care of everything – from a conventional WordPress weblog or Joomla™–driven website, to an extremely complex, custom–built app.
Q: Just how long will the website migration process take?
A: There are plenty of aspects to think about – the total number of files, the size of the database, the complexity of the site itself and the current workload of our website migration experts, etc. Yet, we do try to accomplish all web site migrations within a 48–hour time window. Smaller–sized websites are transferred much faster – typically in less than 24 hours.
Q: What data will I need to provide to your Website Migration Department?
A: We will require the login information for your current web hosting provider’s Control Panel as well as the web site’s name (domain name).
Q: My old hosting account has delicate data inside. How can I rely on you?
Q: How about downtime? Will my website be unavailable?
A: While we transfer your site, it will be available both in your web hosting account with us and in your account with your old hosting provider. As soon as the transfer is completed, we will make sure that everything is functioning correctly and that the integrity of your web content is not jeopardized prior to telling you that the transfer is complete. After that, we’ll explain to you how to move the domain name to your web hosting account with us and how to edit your DNS settings.
Q: Will my current hosting provider need to provide any information/assistance?
A: While we transfer your content, your hosting provider won’t be aware of the migration at all. We will never get in touch with them in any way.
Q: Which web hosting platforms do you support?
A: We can transfer your website from any web hosting provider or any Linux–based web hosting platform as long as we can access the Control Panel and there’s FTP access available.The only sites that we’re unable to transfer are the ones based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.