Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • In the Web Control Panel you will find a comprehensive Help Center section featuring a plethora of help articles and frequently asked questions. They are answered by our support team of skillful technicians. Just type in your question and our intelligent system will give you the most appropriate answer.

  • Top quality support service
  • Educational Video Clips

  • We have compiled a collection of step–by–step video tutorials that visually illustrate how to fix a common issue associated with your cloud hosting plans account. You can find the instructional videos in the Help Center.

  • Intuitive help center
  • A 60–Minute Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24x7 support service and a 1–hour support ticket response guarantee. Our professional technical support engineers will be online 24–7 to attend to your questions and to settle any issue that you could stumble upon. Just submit a help request from the Help section and we’ll reply in no time.