A 99.9% Server Uptime
The chief advantage of constructing your own cloud hosting system is that you don’t have to be worried about compatibility issues – you design a particular set of software applications in such a way as to be compatible with a specific set of hardware elements. The outcome is something much more solid and dependable, since there are fewer possible chances of failure. We’ve set up our cloud hosting platform using tried and tested hardware components plus a heavily customized version of Security–Enhanced Linux in order to create an incredibly riskless home for your personal web sites.
That is why, with all our cloud hosting plans packages we give you a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
If you’d like to provide a quality hosting service, you can hardly trust the default network configuration in a datacenter. We have built our own custom network in an attempt to ensure the best possible connection speed with the rest of the world.
And because of this, no matter which datacenter facilities you opt for: our US located data center, our UK located data center, in our FI located data center, in our Eastern Europe located data center or our AU located data center, you will enjoy an assured 99.9% network uptime. And this uptime guarantee is valid for all hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, if it is your hard–earned cash at risk, you cannot feel truly secure. This is why, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. In the event that you don’t feel happy with our hosting service or if you have to get a bit more robust hosting solution, such as a Linux VPS servers or a Linux dedicated web hosting plans – you’ll receive a full refund, without concealed costs or repayment charges.
24/7 Technical Support
If you run a hosting firm, your tech support engineers are of foremost importance. For this reason, we’ve conscientiously selected a very knowledgeable team of tech support engineers, each with several years of practice behind his back. Thanks to them, our company offers 24x7 support with all our hosting packages.
And not just that, we offer a 1–hour response time guarantee. All help requests are replied to in under sixty minutes and our average response time is well under twenty minutes!