Service Uptime Guarantee in Cloud Hosting
With a cloud hosting account through our company, you can enjoy 99.9% server uptime. We've virtually eliminated the downtime due to the fact that we use a state-of-the-art cloud hosting platform and we do not manage everything on just a single server like the vast majority of companies do. Instead, we run every single service on a separate group of web servers, so your files, emails, databases, etcetera, are going to be handled by separate web servers. In this way, we are able to also balance the load way more efficiently and ensure the stable performance of your web sites at all times. The availability of the servers is guaranteed by several backbone Internet providers and diesel-powered backup generators, so your internet sites will be operational no matter what. We also have administrators overseeing the web servers 24x7, which includes weekends and holidays, and they will deal with any unforeseen problem that could show up.
Service Uptime Guarantee in Semi-dedicated Servers
Through our semi-dedicated server packages, you will reap the benefits of a 99.9% service uptime and you can now forget about any interferences you may have experienced with other service providers. Different to the vast majority of hosting companies, we do not run everything on one web server. Instead, every single part of the hosting service, including the file storage, email messages, databases, CP, statistics, etc., has its own clusters of servers. If one machine fails, the others shall take over, so your websites will not be affected. Additionally we employ a revolutionary load-balancing platform that ensures the ideal performance of both our servers and the internet sites accommodated on them. Various independent Internet providers and diesel-powered generators are our backup in case of an infrastructural problem, while a team of experienced professionals, which is available 24/7, keeps track of the system in case of software issues. Using our Linux semi-dedicated plans, your internet websites shall be up and running no matter what.
Service Uptime Guarantee in VPS Servers
Our Virtual Private Server packages have a 99.9% uptime guarantee. The stability and availability of the service is guaranteed by a number of Internet providers and diesel-powered backup generators. In addition, we employ new hardware for the physical hosting servers where the VPS accounts are set up to steer clear of any chance of hardware dysfunction and each part has been tested substantially. The security of your data is guaranteed by employing enterprise-level hard disks working in RAID and the uptime warranty time includes all repairs and maintenance procedures, so your web sites will be operating basically without any disruptions. Our expert administrators will resolve promptly any software issue which may appear, so even if there's an issue with another VPS server account on the physical server, your VPS shall not be affected. The server uptime is listed on our website and not hidden in our Terms of Service simply because we can keep our promise and provide a very stable hosting service.
Service Uptime Guarantee in Dedicated Servers
Our dedicated solutions come with a 99.9% web server and network uptime warranty and routine maintenance procedures are included in the other .01% of the time. We check out every single server extensively before we hand it over to the customer and we work with new hardware components to prevent any chance of hardware failures. Any unanticipated software difficulties will be resolved right away by our system administrators as they monitor all the web hosting servers 24/7. To prevent infrastructural difficulties, our data center facility in downtown Chicago employs powerful diesel backup generators, while the connection to the machines is guaranteed by redundant fiber lines from different backbone Internet providers. To be on the safe side, we have software and hardware firewalls, so even if your Internet sites are flooded, we can respond quickly and filter the undesired traffic before it reaches your dedicated server and interrupts the proper work of your websites.