Despite the fact that the web hosting service provided by the different companies is nearly the same, each provider has got a customized platform with its own modifications and different ways to do given operations. That is the reason why, an info-loaded knowledge base would be remarkably helpful both for persons with no past experience and for technically savvy users who will sooner or later find out how particular procedures are completed, but will lose time in the process. The aim of such a knowledge base is to make the service quick and easy to use, sparing users both time and effort. The consequence is more content customers, as they can quickly find the info they’re searching for, and a lot less work for the support team representatives, because typically the vast majority of the questions and problems that customers have got are already described in the knowledge base. Given that the articles are well-written and encompass more topics, you’ll be able to get to know more not only about your account, but also about the hosting service in general.

Extensive Online Documentation in Cloud Hosting

If you purchase a cloud hosting package from us, you’ll be supplied with access to our thorough online documentation where you will find information on practically everything connected with our web hosting plans. The topics encompass anything from how to create an e-mail account on your smartphone, to how to accomplish various things using an .htaccess file. The articles are written in a simple-to-understand manner and offer in-depth instructions on how to complete a given operation inside your Hepsia hosting Control Panel. You can also find information that’s not directly related to Hepsia, for example one that concerns web applications on your personal computer. The entire archive of articles will be located in the Control Panel’s Help section, but the ones that are dedicated to a given section can be accessed on the spot. Given the fact that we have covered as many topics as possible, you will be able to get to know practically everything connected with your account.

Extensive Online Documentation in Semi-dedicated Servers

We’ve compiled a comprehensive knowledge base for all our present and potential customers, so in case you purchase a semi-dedicated server plan through us, you will be able to find any information that you’re looking at any time. We have multiple informational help articles, which will help you better understand what is happening in your account – "What is PHP?" and "What are file access permissions?" are just two instances. Our exhaustive manuals will help you do anything you wish – extract the contents of an archive, import a MySQL database, redirect a domain name, etc. Also, we also have troubleshooting instructions, which will allow you to discover what precipitates a certain problem and the potential solutions for it. In case you are unable to send e-mails or your domain name returns an HTTP 500 error message, for instance, you can browse our knowledge base and solve the problem instantly. The articles can be accessed through each section of the Control Panel, as well as through the all-encompassing Help section.